FAQ – CANCELLATION DE REACTIE 2021

Unbelievable, but true. Once again we were so close, until the whole thing got cancelled after all. DE REACTIE 2021 cannot take place, and that hurts. A lot. Everything was looking perfect for this event: the timing, the location, the line-up. This could only be incredible. Unless the entire thing doesn’t even happen, of course.

Since the event is not taking place, we are offering two options to all purchasers of tickets. We are unequivocally asking you to choose option 1, and we will elaborate on that below.

OPTION 1: MOVE YOUR TICKET TO DE REACTIE 2022 (27 April/ Kingsday)
Of course we’re going to make up for this big time. The new date is 27 April (Kingsday) 2022. Ideally we see you there as well, so we hope that you’ll move your ticket to this next edition. By choosing this option you helps us massively! With this option, you give us certainty and support. We need this to get to work with the next events. Furthermore, there is a significant chance for the ticket price to be higher next year due to higher costs, in which case you are benefitting from moving your ticket to next year. No action is required from you for this option! It happens automatically. Lost your order? Request an overview by using this link.

OPTION 2: REQUEST A REFUND (possible until Tuesday 30 November)
However, we do understand that for several reasons the above option might not work for you. Therefore it is possible to get your money back. With the above reasoning in mind, we really hope you’ll only go for this option if you see no other way. Aside from that it is thus possible that tickets for this event will be sold at a higher price. Having said that: the option is there. Under What if I can’t make it in April 2022? below, you will find information on how to request a refund.

QUESTIONS
If you have any questions, please first check the FAQ below.

Basic Grooves

Has DE REACTIE been cancelled entirely?

DE REACTIE has been definitively cancelled for 27 November 2021.

My tickets are valid for DE REACTIE 2022. What are the next steps?

All orders are automatically converted to DE REACTIE on 27 April 2022:
1. You can retrieve your order(s) via this link. (Note: may end up in your spam box).
2. Personalise your ticket(s).

If you have already personalised your tickets for DE REACTIE, you don’t have to do this again. Do you want to change a name on the ticket? You can do this in your order.
There is no rush to personalise your ticket(s): this is possible until the event. You will receive a reminder in due course if you have not personalised your ticket(s) in the meantime.

Will my entrance tickets remain valid?

Yes, these remain valid for DE REACTIE on 27 April 2022.
1. You can retrieve your order(s) via this link. (Note: may end up in your spam box).
2. Personalise your ticket(s).

If you have already personalised your tickets for DE REACTIE, you don’t have to do this again. Do you want to change a name on the ticket? You can do this in your order.
There is no rush to personalise your ticket(s): this is possible until the event. You will receive a reminder in due course if you have not personalised your ticket(s) in the meantime.

What if I can't make it in April 2022?

If you are unable to attend on 27 April 2022 and reselling your tickets to friends or acquaintances is not an option for you, there is also the possibility to get a refund for your (entire) order as main buyer.

You can start the process via this link. (A refund will take around 8 weeks and will be made via the same payment method as the original purchase). You can apply for a refund until 30 November 2021.

In order to request a refund, you need your e-mail address and your order number(s). Lost your order? Request an overview by using this link.

Are you getting an error message and are you unable to request a unique access link to your order? Then please contact us.

I have not received any newsletter from you. How is that possible?

The person who placed the order (the main booker) has received a newsletter from us.

If you are the main booker and have not received anything, please check your spam box. If you still can’t find anything, you may have unsubscribed from our newsletter in the past. If you want to receive updates about your purchased tickets, you can subscribe to the newsletter again at the bottom of the page (you can always unsubscribe by clicking the link in a newsletter).

You can also view the newsletter here.

I have already personalised my ticket(s). Is there anything else I need to do?

All orders are automatically converted to DE REACTIE on 27 April 2022:
1. You can retrieve your order(s) via this link. (Note: may end up in your spam box).

Do you want to change a name on the ticket? You can do this in your order.
There is no rush to change the name on your ticket(s): this is possible until the event.

I haven't personalised my ticket(s) yet. Is there anything else I need to do?

All orders are automatically converted to DE REACTIE on 27 April 2022:
1. You can retrieve your order(s) via this link. (Note: may end up in your spam box).
2. Personalise your ticket(s).

If you have already personalised your tickets for DE REACTIE, you don’t have to do this again. Do you want to change a name on the ticket? You can do this in your order.
There is no rush to personalise your ticket(s): this is possible until the event. You will receive a reminder in due course if you have not personalised your ticket(s) in the meantime.

How can I change the name on my ticket?

Do you want to change a name on the ticket? You can do this in your order.
There is no rush to change the name on your ticket(s): this is possible until the event.

Lost your order? Request an overview by using this link.

I did not get my ticket(s) through the official ticketshop. What should I do?

We always advise everyone to get their tickets through our official ticketshop, so you are guaranteed a valid ticket. If you bought your ticket through another way, you will have to pick it up with the person from whom you bought the ticket.

My question hasn't been answered yet.

Send us an e-mail. We will do our best to help you as soon as possible, but please allow a little delay.

1

FULL LINE-UP REVEALED

11/02/22

It’s starting to look really good!

27 April (Kingsday) DE REACTIE returns to the terrain of Universiteit Twente, Enschede. Make sure you RSVP and check out the line-up below!

ANFISA LETYAGO (RU / IT)
DAX J (UK)
GRACE DAHL
JUAN SANCHEZ
SI’NEDD & PROPERTY
THE ADVENT (live) (UK)
VTSS (PL)

TICKETS
No ticket yet? The loyalty presale will start on Tuesday at 19:00h, ONLY via whatsapp. These loyalty tickets are 3 euros less, and we have only 500. Make sure you receive our messages by sending “hello” to 06 – 111 6666 8. Please note: if you have received these messages before, then you won’t need to sign up again.

Still have your ticket from the canceled edition of DE REACTIE last November? Then you’re sorted for this coming edition.

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IMPORTANT LAST INFO

25/04/22

The weather forecasts are amazing, the terrain is looking lovely and the wait is almost over! We’re more than ready. How about you? Just to be sure, have a look at the final important info for Wednesday.

\Address
Universiteit Twente, Drienerlolaan 5, Enschede.

\Times
We start at 14:00 and continue until midnight. Come early to avoid potential waiting times at the entrance!

\Bring something warm
The weather forecasts are fantastic indeed! However, it can cool off quite a bit in the evening. A nice and warm jumper is definitely recommended.

\Outdoor
This event is outdoor, but the main stage is sheltered. The second area is out in the open. Dancing in the sun or forgetting the time in a dark techno structure, the choice is yours!

\Corona restrictions
We’ll give you the short answer: none!

\Sun block
This is allowed on to the terrain, but no spray bottles and only new bottles that are still sealed.

\Food
Yes, there is a food court! Tacos, pasta, wraps, but also hamburgers and fries.

\Timetable
Find it here.

\Age restrictions
The minimum age for this event is 18. Make sure you bring valid ID as it can be asked for at the event.

\Lockers
There are lockers on the terrain. The size is 30cm wide, 40cm deep and 24cm high. You can get your locker for €10,-.

\Cigarettes
Smoking is not allowed under any sheltered space. This means you can only smoke in open spaces. Cigarettes are not sold during DE REACTIE.

\In & out
After leaving the terrain it is not possible to come back inside.

\Card payment
We accept them.

\Tickets
There are still tickets available, but be quick.

\Personalize tickets
Don’t forget to personalize your tickets via Paylogic. You can still change the name on your ticket via the order page. You can access this page via your order comfirmation email.

\Selling tickets
You can on Ticketswap. Using SecureSwap, sold tickets are exchanged for a new ticket that reflects the name of the new owner. The old ticket is then made invalid.

\Lost a ticket
You can request Paylogic to send all your known orders here here. Still having trouble? You can always contact Paylogic Customer Service via e-mail or phone.

\Bicycles and (share)scooters
Er is een onbewaakte fietsenstalling to place your bicycle or (share)scooter.

\Car
Parking is free on the FC Twente’s/Grolsch Veste’s parking lot. Address: Colosseum 65, Enschede. Follow the signs.

\Train
DE REACTIE takes place at a 10 min walk from Enschede Kennispark station. Keep in mind that the train schedule is different on Kingsday. Plan your trip prior to the event via NS. Make sure you double check that you can make it home on time.

\Taxi
Make sure the driver followes the “Taxi” signs towards the taxi stop, which is located on walking distance from the terrain. When leaving the event, taxi’s will be ready at the designated taxi stop.

\Kiss and ride
This is clearly indicated with signs and easily accessible for both visitors and drivers.

\Lost something?
During and after the event, we collect all found items at security at the main entrance. Items like passports, ID cards and driver’s licenses will be handed over at the town hall. Other items like phones and keys will be submitted on the website “Verloren of gevonden” as soon as possible.

\Other questions
Have a look at our FAQ. Still didn’t find what you’re looking for? Send an email to: info@basicgrooves.nl.

1

PHOTO ALBUM ONLINE

29/04/22

While a blissful reunion was taking place in the sun, others stepped into the dark tunnel. It was a day to never forget 💕 Behold how exquisitely everything was photographed by Rachel Ecclestone, Stef van Oosterhout and Mark Ooms.

The full album can be found here.

1

AFTERMOVIE ONLINE

01/05/22

A perfect day in the sun and a simmering experience in the tunnel. It took place parallel during DE REACTIE, but was compiled in this phenomenal video. Sound on, curtains closed, and back to Wednesday…

DEREACTIE_eentoegewijdegroepmuziekfans

Basic Grooves - A dedicated group of music fans.

20/08/18

Basic Grooves is one of the longest running techno organisations in The Netherlands. The infamous club nights have become a corner stone of the techno scene in the east. In recent years, artists like Jeff Mills, Robert Hood, Dave Clarke, DVS1, Avalon Emerson, Charlotte de Witte and Paula Temple found their way to Enschede to headline the events.

Founded in 1996, the club nights were intended as a response to the rising popularity of electronic music events. The club nights quickly became a breeding ground for a generation of new artists and promoters, ranging from Joris Voorn to Brent Roozendaal.

The club nights are followed by a huge rave on Kingsday (27 April) by the name of DE REACTIE. The location for this rave is Langezijds, a former chemistry laboratory on the campus of Universiteit Twente. April 2019 will be the last chance to experience this incredible location, as it is scheduled for renovations.

Last but not least, Basic Grooves is behind the only techno festival this side of the country: Onder De Radar Festival. This house & techno festival takes place at an abandoned military airbase in Enschede. The first edition was a huge success, with positive reviews from Resident Advisor and many of the artists on the line-up. The second edition is set for the 27th of July, and it’s going to be something to look out for.

All in all, the passion for techno is our guide. Techno events by a dedicated group of music fans.

dereactie.nl
onderderadarfestival.nl
instagram.com/basicgrooves
facebook.com/basicgrooves

2

REGULAR PRESALE STARTS TODAY

18/02/22

Things are moving and it shows! It’s no surprise really, now that the government is opening our industry as well, without any restrictions.

The regular presale for DE REACTIE 2022 starts at 16:00h today. 👏  The prospects are good with an artist like Dax J: a headliner of note that hasn’t played our side of the country before. Or VTSS, who managed to steal our hearts in one night with her incredible set in the Muziekcentrum last fall.

Click here to go to the ticket shop (opens at 16:00h on 18/02)

1

LOCATIE REVEAL

17/03/22

Location reveal, anyone? This is where it’s happening the 27th. And as you can see we’re going all out this year. Kingsday, Universiteit Twente, Enschede. We bring the music and drinks, you bring your dance crew. Deal?

Get your ticket today!

nieuwsbericht

ACCESSIBILITY DE REACTIE

04/04/22

Not to be missed: accessibility for DE REACTIE! Our location on Universiteit Twente can be found easily in several ways. If you’re having trouble finding your way with 9292, here’s a few options to consider:

🚲 +/- 15 minutes from Enschede station
🚆 +/- 15 minute walk from Enschede Kennispark station
🚌 +/- 5 minute walk from Kennispark/UT bus stop
🚗  free parking at Grolsch Veste

Make sure you have a good look at the last option to come home in case you choose public transport. Of course there is plenty of space for all your bicycles and share scooters!

1

NEW LOCATION 27 APRIL (KINGSDAY)

31/01/22

The tide is turning! Slowly but surely more and more positive sounds are doing the rounds, and it’s sounding optimistic through the grapevine. With DE REACTIE (Kingsdag) on our horizon, our hearts are starting to beat faster as well.

But as it often is, we first have to cash in another setback. We won’t be able to get a permit for the Drukpershal, even though this was all sorted for the edition in November. But after over 2 years of cancellations this on top? No way. If we can’t get a characteristic industrial location for our event, then we’ll build one our damn selves!

We’re getting a one time opportunity to build our own location on the beautiful terrain of the Universiteit Twente campus. More info on the new presale and line-up will follow soon! And regarding DE REACTIE in the Drukpershal: stay tuned…

ja

2nd AREA ADDED

11/04/22

Yet another surprise! A second stage in intimate setting is a longstanding tradition for DE REACTIE. This year however, you’ll find this stage on the grass between the trees. 27 April (Kingsday) together with Enschede’s finest:

Joep & Remma
LUW
Mickael
Naru Kami
Samul
Ties

afbeeldign

TIMETABLE ONLINE

22/04/22

Here we go! This is the timetable for Kingsday 👯‍♀️ International highlights and Enske’s finest assisting us in dancing into the night 🌚

Save the picture below to your phone!

No ticket yet? Be quick!

De Reactie 2022 timetable 1080x1920