FAQ – CANCELLATION DE REACTIE 2020

It is hard to fathom what’s taking place on our planet right now. The whole world seems to have come to a standstill. It is even harder to see how everybody is affected by this pandemic. We would like to start by using this opportunity to wish good health and safety to you and your loved ones. ❤

Thank you for your patience and understanding with your ticket(s) for the by now canceled DE REACTIE 2020. Following our message last week, we have been showered with your expressions of support. As mentioned before, it is heartwarming to see that our supporters are there for us too. In these strange times, your confidence in us makes all the difference!

The solution

Over the past few days we have been busy considering all options, in order to find a fair and sustainable solution for everyone. We have decided to transfer all tickets for DE REACTIE 2020 to DE REACTIE 2021. This means that you already have your ticket for next year.

Find early info regarding the event here

How it works

Your ticket for DE REACTIE is automatically converted into a ticket for DE REACTIE 2021. Click here to download your new ticket.

Explanation

These are not easy times. This is true for us and for all our suppliers, without whom we cannot exist. We mainly work with local companies and freelancers. That’s the reason we are now asking for your solidarity. This way we can at least be sure that even after this crisis there will still be Basic Grooves, DE REACTIE and Onder De Radar Festival events.

Questions

If you have any questions, please first check the FAQ below.

Last but not least

Are you okay? Hopefully we can put this weird time behind us soon and look forward to new beautiful days and nights together.

Take care of yourself and each other.

Basic Grooves

Has DE REACTIE been cancelled entirely or will it be moved to another date this year?

DE REACTIE has been definitively cancelled for 2020 and will not be moved to another date in 2020. The next edition for DE REACTIE will be on King’s Day, Tuesday, 27 April 2021.

How about Onder De Radar Festival 2020?

Initially, all ticket holders were offered to convert their tickets to Onder De Radar Festival 2020. Unfortunately, this even will also not be taking place due to the corona pandemic. As explained before, this means all tickets for DE REACTIE 2020 will be converted to tickets for DE REACTIE 2021.

What is the date of DE REACTIE 2021?

DE REACTIE 2021 will take place, as usual, on King’s Day. For 2021 it will be Tuesday, 27 April.

My ticket(s) are valid for DE REACTIE 2021. What are the next steps?

Your ticket is automatically converted into a ticket for DE REACTIE 2021:
1. You can retrieve your order(s) via this link.   (Note: may end up in your spam box).
2. Download or personalise your ticket(s).

Will my entrance ticket (s) and coin ticket (s) remain valid?

Yes, these remain valid for DE REACTIE 2021.
1. First, retrieve your order(s) via this link.  (Note: may end up in your spam box).
2. Then download or personalise your ticket(s). If you have already personalised your tickets for the DE REACTIE, you don’t have to do this again. Do you want to change a name on the ticket? Then make use of our ticket transfer.

I have already personalised my ticket(s). Is there anything else I need to do?

1. You can retrieve your order(s) via this link.  (Note: it may end up in your spam box).
2. Then download your ticket(s). Do you want to change a name on the ticket? Then make use of our ticket transfer.

I haven't personalised my ticket(s) yet. Is there anything else I need to do?

1. Retrieve your order(s) via this link. (Note: may end up in your spam box).
2. Then personalise your ticket(s). After this you will receive an e-mail with the ticket(s).

How can I change the name on my ticket?

This is possible via this link.

I bought my ticket(s) via Ticketswap, what now?

You can retrieve your order(s) via this link: https://consumer.paylogic.nl/tickets/ (Note: may end up in your spam box). You purchased ticket(s) via TicketSwap and these do not have the correct name on the ticket(s)? Please contact us via info@basicgrooves.nl.

I did not get my ticket(s) through the official ticketshop or Ticketswap. What should I do?

We always advise everyone to get their tickets through our official ticketshop or via Ticketswap, so you are guaranteed a valid ticket. If you bought your ticket through another way, you will have to pick it up with the person from whom you bought the ticket.

My question hasn't been answered yet.

Send an e-mail to info@basicgrooves.nl. We will do our best to help you as soon as possible, but please allow a little delay.

Corona

Important news concerning COVID-19.

24/03/20

This was to be expected, but that doesn’t make it less bitter..

Last night we learned that there is no way to prepare for such news. The government announced that all events until the 1st of June cannot take place. Almost a year’s worth of work vanished into thin air within a few seconds.

The line-up for DE REACTIE was one that we could only dream of until recently. The plans for the light, the sound, the stage, everything was going to be so amazing. Everything was practically done. The disbelief is huge. The idea that we can’t watch everything coming together, and watch all of you enjoy it, it breaks our hearts.

Yet, these are hard times for everyone, and we too understand that there are more important matters than DE REACTIE right now. We are grateful to the government for providing clarity, and for taking these more strict safety measures. The more we put our shoulders to the wheel now, the sooner we can switch off this bad movie.

With regard to the bought tickets for DE REACTIE 2020, we ask for your patience and trust. Many factors are in play, and many things are still unclear. During the coming days we’ll be looking for the best solution for you. After all, you will always come first by us. All ticket holders will receive an email from us with more information very soon.

Lastly, we are incredibly proud of our sweet followers. Our inbox is mainly filled with very kind support messages. Thank you for being there for us too! ❤

We miss you already…

DEREACTIE_eentoegewijdegroepmuziekfans

Basic Grooves - A dedicated group of music fans.

20/08/18

Basic Grooves is one of the longest running techno organisations in The Netherlands. The infamous club nights have become a corner stone of the techno scene in the east. In recent years, artists like Jeff Mills, Robert Hood, Dave Clarke, DVS1, Avalon Emerson, Charlotte de Witte and Paula Temple found their way to Enschede to headline the events.

Founded in 1996, the club nights were intended as a response to the rising popularity of electronic music events. The club nights quickly became a breeding ground for a generation of new artists and promoters, ranging from Joris Voorn to Brent Roozendaal.

The club nights are followed by a huge rave on Kingsday (27 April) by the name of DE REACTIE. The location for this rave is Langezijds, a former chemistry laboratory on the campus of Universiteit Twente. April 2019 will be the last chance to experience this incredible location, as it is scheduled for renovations.

Last but not least, Basic Grooves is behind the only techno festival this side of the country: Onder De Radar Festival. This house & techno festival takes place at an abandoned military airbase in Enschede. The first edition was a huge success, with positive reviews from Resident Advisor and many of the artists on the line-up. The second edition is set for the 27th of July, and it’s going to be something to look out for.

All in all, the passion for techno is our guide. Techno events by a dedicated group of music fans.

dereactie.nl
onderderadarfestival.nl
instagram.com/basicgrooves
facebook.com/basicgrooves

dereactie-coronacrisis

Info about cancellation DE REACTIE 2020

03/04/20

It is hard to fathom what’s taking place on our planet right now. The whole world seems to have come to a standstill. It is even harder to see how everybody is affected by this pandemic. We would like to start by using this opportunity to wish good health and safety to you and your loved ones. ❤

Thank you for your patience and understanding with your ticket(s) for the by now canceled DE REACTIE 2020. Following our message last week, we have been showered with your expressions of support. As mentioned before, it is heartwarming to see that our supporters are there for us too. In these strange times, your confidence in us makes all the difference!

All the info regarding what happens with your ticket(s) can be found on this page.

DR

CANCELLATION ONDER DE RADAR FESTIVAL 2020

22/04/20

And just like that all our summer plans have fallen. As you know by now, Onder De Radar Festival is not taking place this year. About 2,5 years ago we started planning the first techno festival in Overijssel. Since then, we, you and everyone who has helped us in any way, made the impossible possible at the airbase in Enschede. The merciless set of ROD in the hangar in 2018, or the time travel finale of Rødhåd on the main stage in 2019… These are beautiful memories which now expose the pain all the more. Because this year we can’t surprise you with our new line-up. We can’t let you discover new corners on the terrain. We can’t collectively share another beautiful experience, which in essence is all we want. It’s going to be a strange summer.

But, so the cookie crumbles. There’s nothing left but to lick our wounds and look to the future. All tickets for DE REACTIE 2020 will be transferred to DE REACTIE 2021, which of course will take place again on King’s Day, April 27th. Ticket holders will receive an e-mail with more information regarding this within a few days.

Rest assured, we’re making next year’s edition one for the books. Brace yourselves for a big, groundbreaking and unforgettable rave.

For now: it’s time for the second edition of the Basic Grooves Livestreams next Friday. From 19:00 we get to see the infamous Joep & Remma for three hours from a breathtaking location. Make sure to tune in, it’s gezellig in our stream.

Hopefully we’ll see you all there.
Hopefully everyone is okay.
Hopefully ’til soon.

header afbeelding

New location | DE REACTIE (kingsday)

06/02/20

The most mental location for DE REACTIE possible. One of those places where you walk in and immediately know it’s right. Two areas in two big hangars, and this year for the first time a big outdoor section as well! Thursday (06/02) will be the start of the Loyalty presale, only via Whatsapp. Last year all 1.500 Loyalty tickets were gone within the hour! These tickets are:

 

  • €7,50 less than the regulars;
  • very limited available;
  • only available on Thursday evening, from 19:00 tot 23:59.

 

The more expensive early bird tickets will only go on sale next week. If you don’t receive our messages yet: message “hello” to 06-111 6666 8 via Whatsapp.